Refund Policy

Introduction

At PODIUMPROSE, we strive to ensure that our customers are 100% satisfied with their purchases. If you are not satisfied with your purchase, we are here to help.

Refunds

If you are eligible for a refund, we will initiate it after receiving your request and reviewing the case. Refunds will be issued to the original payment method. The time it takes to process the refund can vary depending on the payment provider.

Eligibility Criteria

• Item must be unused and in the same condition that you received it.
• It must also be in the original packaging.
• Proof of purchase is required.

How to Request a Refund

To request a refund, contact our customer service team at [email protected]. Please include your order number and details about the product you would like to return.

Non-Refundable Items

Several types of goods are exempt from being returned, such as downloadable software products, perishable goods, and personalized items.

Contact Us

If you have any questions about our refund policy, please contact us at [email protected].